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Something Powerful

 

Privacy Policy

 

Effective Date: 9/03/2024

1. Introduction

Innosphere ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.innosphere.ca], in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

2. Information We Collect

a. Personal Information
We may also collect non-personal information, such as your IP address, browser type, operating system, and website usage data, through cookies and similar technologies.

3. Non-Personal Information

We may also collect non-personal information, such as your IP address, browser type, operating system, and website usage data, through cookies and similar technologies.

We use the information we collect for various purposes, including:

  • To provide and maintain our website.
  • To respond to your inquiries and provide customer support.
  • To process transactions and manage your account.
  • To improve our website and services.
  • To send you marketing communications, if you have opted in to receive them.
  • To comply with legal obligations and protect our rights.

 

4. Disclosure of Your Information 

We use the information we collect for various purposes, including:

  • To provide and maintain our website.
  • To respond to your inquiries and provide customer support.
  • To process transactions and manage your account.
  • To improve our website and services.
  • To send you marketing communications, if you have opted in to receive them.
  • To comply with legal obligations and protect our rights.

 

5. Data Retention 

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Once your information is no longer required, we will securely delete or anonymize it.

 

6. Your Rights and Choices

a. Access and Correction 

You have the right to access and correct any personal information we hold about you. If you wish to exercise this right, please contact us at [519-766-9726].


b. Withdrawal of Consent

You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal and contractual restrictions.

To withdraw your consent, please contact us at [519-766-9726].

c. Opt-Out of Marketing Communications

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us at [519-766-9726].

 

7. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

 

9. International Data Transfers

 Your personal information may be transferred to, stored, and processed in a country other than Canada.

In such cases, we will take appropriate measures to ensure your information is adequately protected in accordance with applicable privacy laws.

 

10. Children's Privacy

 Our website is not intended for children under 13;  we do not knowingly collect personal information from children.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it.

 

11. Changes to This Privacy Policy

 We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

We will notify you of any significant changes by posting the updated policy on our website with the revised effective date.

 

12. Contact Us

 If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:


[Innosphere]
49 Norfolk Street - Suite 300, Guelph, ON, N1H 449 Norfolk Street - Suite 300, Guelph, ON, N1H 4J1
Tel. 519-766-9726